Could you tell me about check-in and check-out time?

We have a summary of frequently asked questions from our customers, so please take a look before contacting us.

About reservation

Could you tell me about check-in and check-out time?: Check-in 15:00 Check-out 11:00
※It may vary depending on your reservation plan.
Can I make a reservation over the phone?: Yes. Click here to make a reservation by phone. 03-5539-2612（8:00～22:00）

　　　Please contact the hotel representative: 0940-62-4111
When will the cancellation fee be charged?: A cancellation fee will be charged from 3 days in advance.
※It may vary depending on your reservation plan.
Could you tell me about the accommodation agreement?: Click here for the terms and conditions of accommodation.

Could you tell me about the restaurant's business hours?: Location: 2F restaurant "Locavore"

Breakfast buffet from 7:00 to 9:30 (Last in 9:00)

Dinner buffet from 17:30 to 21:00 (Last in 20:30)
※Please use it during business hours.
※It is subject to change due to circumstances.
※The hotel has introduced VACAN, which distributes congestion and waiting time. In case of congestion, we will inform you of the order by e-mail.
Could you tell me about the response to food allergies?: Click here for information on allergy policies.

Could you tell me the business hours of the public bath?: Business hours from 15:00 to 23:00 (final admission: 22:30)

　　　　　 From 6:00 to 10:00 (final entry: 9:30)

Do you have a coin laundry?: There is a coin laundry on the second floor.

　Business hours: 15:00～23:00 / 6:00～10:00

　Washing machine (4 units) 500 yen/once

　Dryer (4 units) 200 yen / 40 minutes
Do you have any medications?: We cannot provide pharmaceuticals to customers at our hotel.
Do you have an ice machine?: There is no ice machine. Please purchase ice at the shop on the first floor.